Privacy Policy for LeaderClimbLab
Effective Date: January 1, 2025
Welcome to LeaderClimbLab. We are committed to protecting the data and privacy of individuals who visit our website or engage with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Data Controller
LeaderClimbLab (Business ID: 125549567)
Address: 30 Wellington Street, Ottawa, ON K1A 0A9, Canada
Phone: +14163537511
2. Information We Collect
- Personal Identification: Name, email address, phone number.
- Usage Data: IP address, browser type, pages visited, session duration.
- Communications: Records of inquiries or correspondence when you use our Contact Form.
3. How We Use Your Information
- To provide, maintain, and improve our training content and platform.
- To respond to your inquiries and provide support.
- To send administrative and promotional communications when you opt in.
- To monitor usage patterns and enhance user experience through analytics.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable laws. When data is no longer needed, we will securely delete or anonymize it.
5. Cookies and Similar Technologies
LeaderClimbLab uses cookies and similar tracking technologies to improve your experience:
- Essential Cookies: Required for basic site functionality.
- Performance Cookies: Collect anonymous data on site usage to help us improve performance.
- Functionality Cookies: Remember your preferences such as language or display settings.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our site.
6. Third-Party Services
We may use third-party service providers (for example, analytics tools) to help us understand usage and enhance our platform. These providers have their own privacy policies and handle data only according to their obligations.
7. GDPR Compliance
For residents of the European Economic Area (EEA), we act as a data controller under the General Data Protection Regulation (GDPR). You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request the deletion of your data when no longer necessary.
- Restriction: Ask us to limit processing under certain circumstances.
- Portability: Obtain and reuse your data for your own purposes across different services.
- Objection: Object to processing based on legitimate interests.
To exercise these rights, please contact us using the information below.
8. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure.
9. Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices or legal requirements. We will post the revised version on our website with a new effective date.
10. Contact Us
If you have questions or wish to exercise your rights, please reach out via our Contact Form or by mail:
LeaderClimbLab30 Wellington Street
Ottawa, ON K1A 0A9, Canada
Phone: +14163537511